What We Do
Comprehensive Ground Handling Services
From ramp operations to VIP terminal services — everything your aircraft and passengers need at Bali Ngurah Rai Airport.
Ramp Services
Aircraft marshalling, pushback, towing, GPU/ASU provision, and apron management per IATA IGOM standards.
Learn More →Passenger Handling
Check-in, boarding, arrival services, lost baggage, and special assistance for passengers with reduced mobility.
Learn More →Cargo Handling
78,000+ tons quarterly. Warehousing, customs clearance, dangerous goods, cold chain, and live animal transport.
Learn More →VIP Terminal
Exclusive lounge access, fast-track immigration, meet-and-greet, and luxury ground transportation for VVIPs.
Learn More →Private Jet
End-to-end private aviation support: slot coordination, customs pre-clearance, crew hotel, and hangar arrangements.
Learn More →Flight Permits
Landing permits, overflight clearance, DGCA approvals, and regulatory compliance — one-stop documentation.
Learn More →Why Choose Us
One-Stop Ground Handling Partner at DPS
Unlike fragmented service providers, Bali Ground Handling delivers integrated solutions from flight permit acquisition to passenger disembarkation. Part of Juara Holding Group, we combine local expertise with international standards.
IATA Compliant
IGOM standards across all operations
DGCA Licensed
Full Indonesian DGCA compliance
24/7 Operations
Round-the-clock support
Integrated Service
Single point of contact
DPS Airport Facts
ICAO: WADD | IATA: DPS
Runway: 3,000m (9,843ft)
Terminals: Domestic + International
Capacity: 25M+ passengers/year
Cargo: 78K+ tons/quarter
Airlines: 53+ carriers
Industries We Serve
Tailored Solutions for Every Aviation Sector
Commercial Airlines
Full-service ground handling for scheduled and charter airlines. Turnaround coordination to delay management.
Explore →MICE & Events
Large group arrivals, charter coordination, VIP meet-and-greet for conferences and incentive travel.
Explore →Private & Charter
Discreet, premium handling for private jets. Slot management, FBO coordination, customs pre-clearance.
Explore →Client Testimonials
Trusted by Aviation Professionals
Seamless turnaround operations and excellent crew coordination. BGH understands airline urgency.
Captain Ahmad R.
Station Manager, Regional Airline
Our VIP clients always praise the exceptional private jet handling and fast-track immigration at Bali.
Sarah Chen
Director, Luxury Charter Company
Flight permit processing that delivers on time. BGH cut our permit acquisition time by 60%.
David Park
Operations VP, Cargo Airline
Frequently Asked Questions
What ground handling services are available at Bali Ngurah Rai Airport?
Bali Ground Handling provides comprehensive ground handling services at I Gusti Ngurah Rai International Airport (DPS/WADD) including ramp services, passenger handling, cargo handling, VIP terminal services, private jet handling, flight permit processing, fuel coordination, aircraft cleaning, baggage handling, load control planning, crew transportation, and ground support equipment — all available 24/7 for commercial airlines, charter operators, and private aviation.
How do I arrange ground handling for a private jet landing in Bali?
Contact our team via WhatsApp at +62 811 3809 193 with your aircraft type, registration, estimated arrival time, and passenger count. We handle everything from flight permits (DGCA approval), customs and immigration pre-clearance, VIP terminal access, fuel arrangements, crew hotel coordination, and ground transportation — typically confirmed within 4 hours for standard requests.
What airlines does Bali Ground Handling serve at DPS Airport?
We support 53+ airlines operating across 64 international and domestic routes at Ngurah Rai Airport. Our clients include full-service carriers, low-cost airlines, charter operators, cargo airlines, and private jet operators. With 24.1 million passengers annually transiting through DPS, our experienced team delivers IATA-compliant handling for aircraft ranging from turboprops to wide-body B777 and A350 aircraft.
What is the turnaround time for aircraft at Bali Airport?
Standard turnaround for narrow-body aircraft (A320/B737) is 35-45 minutes, and 60-90 minutes for wide-body aircraft. Our ramp team coordinates pushback, towing, baggage loading, catering delivery, fueling, and cabin cleaning simultaneously to minimize gate time. For private jets, we achieve turnaround times as fast as 20 minutes with pre-arranged services.
Does Bali Ground Handling provide MICE and event support?
Yes. We specialize in Meetings, Incentives, Conferences, and Exhibitions (MICE) ground handling — coordinating group arrivals of 50-500+ delegates with dedicated check-in counters, fast-track immigration, bulk baggage handling, branded welcome signage, VIP lounge access, and fleet ground transportation. Bali hosts 200+ international MICE events annually, and our team has handled delegations for G20, IMF World Bank meetings, and Fortune 500 corporate retreats.
Ready to Experience Premium Ground Handling?
From flight permits to VIP terminal services — our team at Ngurah Rai Airport is standing by 24/7 to support your next operation in Bali.
Part of Juara Holding Group — Integrated Aviation & Hospitality Services Across Indonesia